We’ve solved the database problems which resulted in Graboid being inaccessible for many users on Monday. We’re back up and running normally, and did not experience any outages yesterday.

In the coming weeks, we’ll be performing additional server upgrades to minimize any future downtime, and we are very sorry for the inconvenience.

Please do not post comments requesting account or technical support, they will be deleted. For tech support go to our user forum, and for account questions, use our contact form.