Graboid Video » Support http://www.graboid.com Watch Full-Length Videos Online Mon, 22 Mar 2010 14:26:10 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 February 15, 2010 http://www.graboid.com/february-15-2010/ http://www.graboid.com/february-15-2010/#comments Sat, 13 Feb 2010 15:17:34 +0000 Asche http://www.graboid.com/?p=4439 Greetings All,

This is a message to inform all users that Graboid Customer Support will be closed at February 15th, 2010.

It will re-open at 12pm EST as per normal February 16th, 2010.

Thank you

]]> http://www.graboid.com/february-15-2010/feed/ 0 January 28th 2010 http://www.graboid.com/january-28th-2010/ http://www.graboid.com/january-28th-2010/#comments Thu, 28 Jan 2010 18:36:21 +0000 Asche http://www.graboid.com/?p=4422 Greetings All,

This is a message to inform all users that Graboid Customer Support will be closed at 3pm EST January 28th, 2010.

It will re-open at 12pm EST as per normal January 29th, 2010.

Thank you

]]> http://www.graboid.com/january-28th-2010/feed/ 0 Customer Support Holiday Hours http://www.graboid.com/customer-support-holiday-hours-2/ http://www.graboid.com/customer-support-holiday-hours-2/#comments Wed, 30 Dec 2009 21:50:55 +0000 Asche http://www.graboid.com/?p=4376 Greetings All!

The following will be Customer Support Holiday Hours for New Years!

December 31st: 9-5pm EST

January 1st: CLOSED

January 2nd: Resume Normal Hours: 12-8pm EST

Thank You!

]]> http://www.graboid.com/customer-support-holiday-hours-2/feed/ 0 Customer Support http://www.graboid.com/customer-support/ http://www.graboid.com/customer-support/#comments Fri, 18 Dec 2009 15:03:10 +0000 Asche http://www.graboid.com/?p=4364 This is a message that Customer Support will be  closed for a Company wide event on Friday December 18th,  and will reopen on Saturday December 19th at 12 pm.

]]> http://www.graboid.com/customer-support/feed/ 0 Server Update http://www.graboid.com/4320/ http://www.graboid.com/4320/#comments Sun, 13 Dec 2009 17:32:53 +0000 Asche http://www.graboid.com/?p=4320 All servers are currently operational.

]]> http://www.graboid.com/4320/feed/ 0 Server Update Oct 23rd http://www.graboid.com/server-update-oct-23rd/ http://www.graboid.com/server-update-oct-23rd/#comments Fri, 23 Oct 2009 22:34:29 +0000 Paul http://www.graboid.com/?p=3990 We are experiencing connection issues which are causing download problems for some users. Please bear with us as we look into this issue further. We appreciate your continued patience.

]]> http://www.graboid.com/server-update-oct-23rd/feed/ 0 Account Preference http://www.graboid.com/account-preference/ http://www.graboid.com/account-preference/#comments Thu, 20 Aug 2009 17:08:18 +0000 Asche http://www.graboid.com/?p=3773 In accordance with PayPal’s ‘Acceptable Use Policy’, we have been requested by them to make an adjustment to our Graboid application, more specifically the ability to change an option within the Preferences section.

If you would like to have this Preference active to your Graboid Account, you will need to cancel your PayPal method of payment and re-subscribed through Credit Card. We currently accept Visa or Mastercard.

You can do so by logging in and paying through the Account Management screen located here:

http://users.graboid.com/subs/member.php

Then select Credit Card as your method of Payment.

If you are not using PayPal as a method of payment we are able to manual enable the content restricted by PayPal if it is currently disabled.

Simply send us a short email with your username included and we will be happy to change your preference.

We apologize for any inconvenience this has caused. If you have any questions, please do not hesitate to contact us at

compliance@graboid.com

]]> http://www.graboid.com/account-preference/feed/ 0 Civic Holiday http://www.graboid.com/civic-holiday/ http://www.graboid.com/civic-holiday/#comments Thu, 30 Jul 2009 18:01:12 +0000 Asche http://www.graboid.com/?p=3768 Greetings All,

We are sending word out that Customer Support will be closed for the Canadian Civic Holiday, on Monday August 3rd.

We will do our best to reply to your inquiries as soon as possible.

Thank you

]]> http://www.graboid.com/civic-holiday/feed/ 0 Victoria Day http://www.graboid.com/victoria-day/ http://www.graboid.com/victoria-day/#comments Fri, 15 May 2009 18:28:36 +0000 Asche http://www.graboid.com/?p=3484

Greetings All,

We are sending word out that Customer Support will be closed for the Canadian holiday of Victoria Day, on Monday, May 18th.

We will do our best to reply to your inquiries as soon as possible.

Thank you

]]> http://www.graboid.com/victoria-day/feed/ 0 PayPal http://www.graboid.com/paypal/ http://www.graboid.com/paypal/#comments Fri, 27 Mar 2009 18:38:03 +0000 Asche http://www.graboid.com/?p=3382 At the current time, Graboid accepts payments for your Subscription via PayPal, in addition to Visa or MasterCard payments.

]]> http://www.graboid.com/paypal/feed/ 0