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Darkman223



Joined: 11 Jun 2008
Posts: 7290

Post Reply with quote
yoshi671 wrote:
Hi There,
Hoping someone can help with 2 problems Smile
1. I cant delete files from the download section. I have gone into my downloads on my hardrive and can delete there but it still wont delete from graboid??
2. Downloading isnt working, I select the show to download, it appears in my download section and then when it finishes downloading it disappears? Its not on my hard drive either?
Help .....
Kaz


Close and restart Graboid and see if it will let you delete them. Deleting from within Graboid removes them from your HD also, not just Graboid's program. To fix the disappearring dl's problem, run Graboid as Administrator.

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Wed Oct 28, 2009 5:29 pm View user's profile Send private message
iron7city



Joined: 10 May 2009
Posts: 6

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Darkman223 wrote:
Cut and paste the movie folder from your Completed folder back into your _partial folder. Remove all the words that appear before the numbers in the folder name (leave the numbers). Start Graboid and let it run. This MAY process the file. I have done that with a couple movies before and it did save them. Worst case, lost time and a lost movie. Best case, a saved movie.



Right on, I'll give that a try, much appreciated....

iron7city
Wed Oct 28, 2009 10:18 pm View user's profile Send private message
yoshi671



Joined: 07 Sep 2009
Posts: 2

Post Reply with quote
Thanks darkman, both suggestions worked perfectly Very Happy
Wed Oct 28, 2009 10:44 pm View user's profile Send private message
jreagan



Joined: 26 Sep 2009
Posts: 1

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Hi I'm having some trouble with movies failing after they download. After it goes down to the Downloaded portion of the screen before the title it says FAILED 5018049. And this time I got a pop up stating "An error was encountered when saving the neccessary download information, unfortunately this file may be unavailable, and to contact tech support because there maybe something more. Can you help me out Wink
Thu Oct 29, 2009 4:20 pm View user's profile Send private message
Darkman223



Joined: 11 Jun 2008
Posts: 7290

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There is really nothing we can do to fix the failed dl's...That is usually a host problem and incomplete files. As for the unavailable file part, the file may have been removed from the hosts server. Try a different copy of that movie/show.

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Thu Oct 29, 2009 6:48 pm View user's profile Send private message
5ean



Joined: 04 Nov 2009
Posts: 2

Post Reply with quote
Apologies if this is the wrong place to post this.

I'm wondering if anyone can help me, up until yesterday Graboid was working fine for me. However, now whenever I attempt to stream a video it downloads fine, plays for about a minute then freezes.

I've tried rebooting my PC but it makes no difference. Any ideas how I could fix this?

Thanks in advance.
Sat Nov 07, 2009 8:05 am View user's profile Send private message
sabreo69o
Caution British humor appreciated


Joined: 30 Oct 2008
Posts: 4780
Location: Spiral arm milky way galaxy

Post Reply with quote
reset your modem and router. (unplug for a few) If that is not the problem it may be due to a hop on a server. these tend to be temporary. In the meantime I would suggest just dl'ing them and watching that way. Most of us do this as streaming has a lot of variables that can mess up

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Sat Nov 07, 2009 3:44 pm View user's profile Send private message Send e-mail
5ean



Joined: 04 Nov 2009
Posts: 2

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Thanks for your advice sabreo69o, unfortunately I have no idea how to reset my modem & router. Could you give me an idiot's guide to doing it?

When I download the video the download freezes at about 25%, I'm not sure if this is linked or a separate issue.
Sat Nov 07, 2009 4:53 pm View user's profile Send private message
marysp
Accomplished Stirrer


Joined: 25 Nov 2008
Posts: 2904

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Unplug your modem and router, wait about one minute and then plug them back in. Smile

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Sat Nov 07, 2009 4:55 pm View user's profile Send private message
sabreo69o
Caution British humor appreciated


Joined: 30 Oct 2008
Posts: 4780
Location: Spiral arm milky way galaxy

Post Reply with quote
just unplug them for a minute or two. I do this once a week before I have problems now

_________________
A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
Herm Albright (1876 - 1944)

click here for helpful resources
Sat Nov 07, 2009 4:55 pm View user's profile Send private message Send e-mail
marysp
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Joined: 25 Nov 2008
Posts: 2904

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Beat you! Razz

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Sat Nov 07, 2009 4:57 pm View user's profile Send private message
carden



Joined: 02 Nov 2008
Posts: 12

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I was just wondering if someone had an Idea as to what I can do...
Up until last night, everything worked just fine. But last night and now today I cannot download or stream anything. It just sits at 0%. I watched a movie yesterday in the morning and when I came back from work I now get nothing. I have reset my router and pc and still nothing. I have even tried using a near by wireless network and again nothing.
Sun Nov 08, 2009 12:03 pm View user's profile Send private message
Darkman223



Joined: 11 Jun 2008
Posts: 7290

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Start Graboid and clear your cache and try again.

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Sun Nov 08, 2009 1:19 pm View user's profile Send private message
carden



Joined: 02 Nov 2008
Posts: 12

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Darkman223 wrote:
Start Graboid and clear your cache and try again.


I have restarted graboid. does graboid have its own cache?
Sun Nov 08, 2009 1:28 pm View user's profile Send private message
Darkman223



Joined: 11 Jun 2008
Posts: 7290

Post Reply with quote
carden wrote:
Darkman223 wrote:
Start Graboid and clear your cache and try again.


I have restarted graboid. does graboid have its own cache?


Yes, it does. Start G and click your dl tab. Then click Status. Then Clear Cache.

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Are you afraid of......... "The Dark"

Dark's Burning Pages
Sun Nov 08, 2009 1:31 pm View user's profile Send private message
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