31 Oct
Over the past few days, we’ve been moving a portion of our subscriber base to have access to content servers that are more reliable. The process hasn’t been glitch-free, but in general, a number of you should be experiencing better completion rates and higher transfer speeds. If you’ve experienced NEW problems with content linking (not with the app itself) make sure you contact our support group.
And if you noticed the 5 minute accidental restart of our servers last night around 1am EST, then apologies. If you didn’t, then don’t tell anyone.
2 Responses for "Migrating to more content servers"
I knew something must have changed ( other then the mice working faster in my computer ).
I have had much faster download speeds during the last day or two and no more
connection problems since this weekend. We download movies and shows everyday.
Thanks!
I’m just the opposite of R.B. s comment . Overall , this is a GREAT site or program., but I have definitely noticed a much slower download speed lately. Now it seems to take almost as much time to download a 400 MB tv segment or movie as it did to download a 4000 Mb segment before (about a month ago when I joined, much faster then) Is it because there are so many more subscribers to Graboid, or is there something I can do to improve the speed? As I said before, still a GREAT site ., thanks ……………………………….
[moderator: There is nothing on the server side that should be limiting your download speeds, and it's not dependent on the number of users - although that factor IS causing us other problems like the occasional website crash. Go to speedtest.net and verify that it isn't something to do with your ISP. Otherwise, the only changes we've made should be increasing your speed, not decreasing it, and that's the experience of the bulk of users. New version is out in a couple of weeks, that may help.]
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