Our authentication servers were out of commission from 9pm EST to 12:30am. This didn’t affect anyone who was already viewing or downloading, but did prevent new connections. Apologies to those who were affected. We’re working to upgrade our hardware and put these intermittent outages behind us.

Service is back to normal now.

Please do not post comments requesting account or technical support, they will be deleted. For tech support go to our user forum, and for account questions, use our contact form.