26 Jan
Nothing bad ever happens on Tuesday at 10am when it’s easy to work on. Since our server “upgrade” on Thursday night, we’ve had an unrelenting series of problems that are all tied to our changes in hardware configuration. The worst of these are only showing up now (Saturday) and while we’re working hard on them, it’s also the worst time because so many ancillary support services - technical support for the components we use to make Graboid work - aren’t available.
Please recognize that we’re doing our best to solve the problems. If you have specific error details, please post in our support forums. If you’ve been able to get it to work, then please post as well, because from our server load stats we know that the service is working for most people on 1.0.
Here are the known issues:
1. Cannot log in to 0.95
2. Download manager not starting properly in 1.0
3. Cannot log in to 1.0 (not sure how many this affects, but it’s a minority as our bandwidth utilization is normal).
4. Preferences are disabled in 1.0 because of some internal errors, we’ll have this fixed later today.
there are other, more minor, issue that were raised as a result of the hardware cutover. Everything is addressed in the user forums - please read past posts before writing new posts.
please direct support-oriented posts to the Graboid User Forums. This blog is for general commentary and rants that aren’t rude. Other posts will be deleted.