Frequently Asked Questions
General Support
- Can I play videos using Graboid on other devices besides PCs? (i.e. Smart phones)
Currently, the Graboid application can only be used on a PC or Mac computer. If you wish to play completed downloads on other devices you will likely need to convert your videos using a third-party application. Please note, Graboid does not offer support for this as it involves a third-party application.
- How come when I look for a video on the Internet it takes me to Graboid but you don’t have it?
Graboid works with a number of websites that provide links to services where you can access content. However, because we do not host or post content and it changes on a daily basis, we cannot guarantee that the content you’re looking for will always be available. Therefore, you must perform a search that will allow you to see if it does.
- Can I request a certain video?
Because Graboid does not host or post the content, we unfortunately cannot take requests either. If you can’t find what you are looking for, please check back often, as Graboid is constantly being updated. The more popular a video is, the greater the chance Graboid will find it.
- Can I burn my completed videos to DVD?
Unfortunately, Graboid does not offer support for those looking to burn videos to DVD. However, some of our ‘Champion Users’ have set up DVD burning guides on our ‘support forum’ page and can be accessed through the links below:
http://www.graboid.com/forum/viewtopic.php?t=38326
http://www.graboid.com/forum/viewtopic.php?t=38887
