Comments on: The 3 things about 1.0 vs 0.95 http://www.graboid.com/the-3-things-about-10-vs-095/ Tue, 06 Jan 2009 11:50:17 +0000 http://wordpress.org/?v=2.6.5 By: Bruce http://www.graboid.com/the-3-things-about-10-vs-095/#comment-1044 Bruce Sun, 17 Feb 2008 05:46:17 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-1044 [moderator: what we’re interested in is making this program as functional as possible while making it easier to use as well. We’re working to address some of the issues you raise, however, don’t assume that your opinion is indicative of the majority. …] Based on the follow up comments, looks like I am not off base. FYI: I architect systems for a living and have found that where beautiful user interfaces make great glossies and tend to draw people initially in, what folks really care about is functionality and minimizing the number of steps to perform a given operation. I have made suggestions before on the "feature requests" section of the forum, please look up my posting. But for a quick overview is filtering and sorting by contents, language, rating; content compression when there are multiple versions of the same video, etc. With the introduction of 1.0 I would like to add the following: - return back to the split screen (so folk that want to step thru the movies using the IMDB to determine if they should download it), - removing the bleeding of your implementation on the UI. Don't make the user to manually page (next) thru the record set… when the scroll off the bottom (or top) of the list compute where the cursor should be and fetch the proper record set. - I don't know how many people need to tell you, they want filtering and sorting. Come on folks, you already have categorized the videos, stick them in a memory mapped database table and build your SQL statement on the fly and show the user what they want… This shouldn't take more than a day worth of programming and will EVERY customer happy. If you would like more comments please feel free to contact me directly. [moderator: what we’re interested in is making this program as functional as possible while making it easier to use as well. We’re working to address some of the issues you raise, however, don’t assume that your opinion is indicative of the majority. …]

Based on the follow up comments, looks like I am not off base. FYI: I architect systems for a living and have found that where beautiful user interfaces make great glossies and tend to draw people initially in, what folks really care about is functionality and minimizing the number of steps to perform a given operation.

I have made suggestions before on the “feature requests” section of the forum, please look up my posting. But for a quick overview is filtering and sorting by contents, language, rating; content compression when there are multiple versions of the same video, etc. With the introduction of 1.0 I would like to add the following:
- return back to the split screen (so folk that want to step thru the movies using the IMDB to determine if they should download it),
- removing the bleeding of your implementation on the UI. Don’t make the user to manually page (next) thru the record set… when the scroll off the bottom (or top) of the list compute where the cursor should be and fetch the proper record set.
- I don’t know how many people need to tell you, they want filtering and sorting. Come on folks, you already have categorized the videos, stick them in a memory mapped database table and build your SQL statement on the fly and show the user what they want… This shouldn’t take more than a day worth of programming and will EVERY customer happy.

If you would like more comments please feel free to contact me directly.

]]> By: Mike http://www.graboid.com/the-3-things-about-10-vs-095/#comment-1017 Mike Tue, 12 Feb 2008 15:01:45 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-1017 The new look is nice and all but seriously would it hurt to have a language filter? Or would it hurt to fix the fact that one cannot use the wheel on the mouse to scroll?? Would it hurt to fix the fact that when you want to log out and not close the program it signs you back in automatically if you have "sign me in automatically" checked off because it doesn't allow you to click the logout or "cancel" button?? It would make the program much better if you fix these problems. The new look is nice and all but seriously would it hurt to have a language filter? Or would it hurt to fix the fact that one cannot use the wheel on the mouse to scroll?? Would it hurt to fix the fact that when you want to log out and not close the program it signs you back in automatically if you have “sign me in automatically” checked off because it doesn’t allow you to click the logout or “cancel” button?? It would make the program much better if you fix these problems.

]]> By: colette http://www.graboid.com/the-3-things-about-10-vs-095/#comment-990 colette Tue, 29 Jan 2008 16:01:29 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-990 Hi Melissa, I had the same problem and i uninstalled graboid and reinstalled it. Also i changed my anti virus program so it could have been one or the other. Hi Melissa,

I had the same problem and i uninstalled graboid and reinstalled it. Also i changed my anti virus program so it could have been one or the other.

]]> By: Mel http://www.graboid.com/the-3-things-about-10-vs-095/#comment-988 Mel Tue, 29 Jan 2008 06:11:11 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-988 I like the look but what I'd really like is for my old files to be there. In the past I'd flag file and download them when I had space and time. Then watch on my days off. Much to my surprise I upgraded today and my flagged and downloaded files are gone. Now I'll have to use this months allotment just to got get everything again? What's up with that? Thanks, Mel I like the look but what I’d really like is for my old files to be there. In the past I’d flag file and download them when I had space and time. Then watch on my days off. Much to my surprise I upgraded today and my flagged and downloaded files are gone. Now I’ll have to use this months allotment just to got get everything again?

What’s up with that?
Thanks,
Mel

]]> By: Melissa http://www.graboid.com/the-3-things-about-10-vs-095/#comment-987 Melissa Tue, 29 Jan 2008 02:57:30 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-987 I love the new look. I love everything about it except the search not working. But Iam sure you have heard it. Great job!! :) I love the new look. I love everything about it except the search not working. But Iam sure you have heard it. Great job!! :)

]]> By: KR http://www.graboid.com/the-3-things-about-10-vs-095/#comment-983 KR Mon, 28 Jan 2008 11:33:45 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-983 I like the new look, but looks don't make things work. If you fix the scoll + the search (don't work) do away with the next button I'd be as happy as a frog on a fly farm!!!!! I like the new look, but looks don’t make things work. If you fix the scoll + the search (don’t work) do away with the next button I’d be as happy as a frog on a fly farm!!!!!

]]> By: Arlene http://www.graboid.com/the-3-things-about-10-vs-095/#comment-981 Arlene Sun, 27 Jan 2008 23:25:59 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-981 Just a few comments after using the new format. I totally agree with Bruce. My favorite feature was having the split screen title/IMBD review on the selected movie before deciding to download. Now, it is extremely time consuming to read each review. Not only do we have additional clicks, but an increase in overall scrolling as well. Also, it was great having the downloads in alphabetical order with multiple titles together as well as negative/positive downloads. We must now scroll and keep hitting "NEXT" randomly looking through titles. Now it is impossible to search for a specific title. (SEARCH button does not work). It was also nice having the % download progress at the bottom of the task bar. Thanks for allowing me to post my initial experience with the new version! Just a few comments after using the new format. I totally agree with Bruce. My favorite feature was having the split screen title/IMBD review on the selected movie before deciding to download. Now, it is extremely time consuming to read each review. Not only do we have additional clicks, but an increase in overall scrolling as well. Also, it was great having the downloads in alphabetical order with multiple titles together as well as negative/positive downloads. We must now scroll and keep hitting “NEXT” randomly looking through titles. Now it is impossible to search for a specific title. (SEARCH button does not work). It was also nice having the % download progress at the bottom of the task bar.
Thanks for allowing me to post my initial experience with the new version!

]]> By: Bruce http://www.graboid.com/the-3-things-about-10-vs-095/#comment-978 Bruce Sun, 27 Jan 2008 01:09:38 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-978 Couple of things: 1. The absolute main reason why I like Graboid over the other P2P providers what the nice integration with IMDB. Removing this feature instead of making it an option is huge mistake both from what made you unique and having it be a "more info" button (requiring 2 additional clicks) demonstrates a lack of understanding of your users use cases or an inability to design UIs. I am hoping of the first and this problem will be resolved quickly. 2. Looks like you were more interested in colors than functionality. I and others have told you the main thing we were looking for was better sorting/filtering capabilities. Instead of providing this we got a cute UI that forces the user to make many more mouse clicks to do what they could do before. My guess if you poll your users they care more about: - less mouse clicks, - faster downloads, - better sorting/filtering Pretty pictures of your product are nice for glossies and screen shots but won't get customers flocking to you like basic functionality that makes user get their task done quickly. <em>[moderator: what we're interested in is making this program as functional as possible while making it easier to use as well. We're working to address some of the issues you raise, however, don't assume that your opinion is indicative of the majority. People who are new to Graboid dramatically prefer 1.0 over previous incarnations (we tell this from usage and conversion stats). The new version has 2x the adoption rate of the previous version, and once installed, has 2x the usage rate per user. If you have a specific idea on how the interface should operate, please suggest it! We love hearing suggestions.]</em> Couple of things:

1. The absolute main reason why I like Graboid over the other P2P providers what the nice integration with IMDB. Removing this feature instead of making it an option is huge mistake both from what made you unique and having it be a “more info” button (requiring 2 additional clicks) demonstrates a lack of understanding of your users use cases or an inability to design UIs. I am hoping of the first and this problem will be resolved quickly.

2. Looks like you were more interested in colors than functionality. I and others have told you the main thing we were looking for was better sorting/filtering capabilities. Instead of providing this we got a cute UI that forces the user to make many more mouse clicks to do what they could do before. My guess if you poll your users they care more about:
- less mouse clicks,
- faster downloads,
- better sorting/filtering
Pretty pictures of your product are nice for glossies and screen shots but won’t get customers flocking to you like basic functionality that makes user get their task done quickly.

[moderator: what we're interested in is making this program as functional as possible while making it easier to use as well. We're working to address some of the issues you raise, however, don't assume that your opinion is indicative of the majority. People who are new to Graboid dramatically prefer 1.0 over previous incarnations (we tell this from usage and conversion stats). The new version has 2x the adoption rate of the previous version, and once installed, has 2x the usage rate per user. If you have a specific idea on how the interface should operate, please suggest it! We love hearing suggestions.]

]]> By: Richard http://www.graboid.com/the-3-things-about-10-vs-095/#comment-974 Richard Sat, 26 Jan 2008 06:48:58 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-974 I have to say there are 2 things I don't like about the new release. The first being that the comments section has been taken out of the 1.0. This was a valuable resource for sorting out the bad files, which while smaller in numbers than reg bit torrent is still a VERY common occurance and a source of frustration for many of us here. The second being a hope that all of the database is hooked back up! Example, all of the episodes of a show used to be available in the beta version... now only one is. <em>[moderator: we don't control the content, however new material is posted every day, so check back for the videos you're looking for. It's not a function of the version. As for the comments section, it was woefully underutilized, so we're figuring out a user-interface that will make more people contribute, and then we'll add equivalent functionality back in.]</em> I have to say there are 2 things I don’t like about the new release. The first being that the comments section has been taken out of the 1.0. This was a valuable resource for sorting out the bad files, which while smaller in numbers than reg bit torrent is still a VERY common occurance and a source of frustration for many of us here. The second being a hope that all of the database is hooked back up! Example, all of the episodes of a show used to be available in the beta version… now only one is.

[moderator: we don't control the content, however new material is posted every day, so check back for the videos you're looking for. It's not a function of the version. As for the comments section, it was woefully underutilized, so we're figuring out a user-interface that will make more people contribute, and then we'll add equivalent functionality back in.]

]]> By: Andrew http://www.graboid.com/the-3-things-about-10-vs-095/#comment-950 Andrew Mon, 21 Jan 2008 03:34:19 +0000 http://www.graboid.com/the-3-things-about-10-vs-095/#comment-950 Does Vs. 1.0 work properly with Vista? I have downloaded vs 1.0 and every time I open it, it will almost instantly close saying there is an error and it has closed. Can you help with this issue? <em>[moderator: all support questions can be posted and addressed in our <a href="http://www.graboid.com/forum" rel="nofollow">support forums</a>.]</em> Does Vs. 1.0 work properly with Vista? I have downloaded vs 1.0 and every time I open it, it will almost instantly close saying there is an error and it has closed. Can you help with this issue?

[moderator: all support questions can be posted and addressed in our support forums.]

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