We’ve recently made it easier to indicate whether a file works or not by voting it up or down within the Graboid Video interface. This voting button is NOT for indicating whether you like the video or not, just whether you were able to view it. You can click on a title in your downloaded titles list, or in the search results list, and vote up or down. The results don’t show up immediately, only when we do a global content update, which is every 3-4 hours.

Please use the feature every time you download or stream a show, as the votes are a great indication for other users as to which files work the best.

One further note is that some users will be able to successfully view a file that others can’t, for one reason or another. With some files, Graboid Video may be unable to play them within the application, and you can view them in another video app, like VLC player, which is bundled with Graboid. This also allows you to directly manipulate the file in other ways, such as changing the audio track (for multiple language videos), turning subtitles on or off (for full DVD rips), and jumping around within the video using the progress bar.

If a file has multiple negative votes, you can be pretty sure it doesn’t work for anyone. But one or two negative may just mean some bad experiences, and if you’re a bit more of an expert on file types, decoding, etc., then you may still be able to get the file to play properly.

You get all this extra power by clicking on Reveal in the downloaded files list when you click on a title. That opens up the folder on your PC that contains the original file. Find the proper file, usually the largest one, and open it with VLC player.

please direct questions or requests for support to the Graboid User Forums. This blog is for general commentary and rants that aren’t rude. Other posts will be deleted.

Please do not post comments requesting account or technical support, they will be deleted. For tech support go to our user forum, and for account questions, use our contact form.