Every once in a while it’s worth reminding everyone what a red X in the search listings really means. A movie gets red X’s when users click the button labeled “It’s broken” after downloading or playing a title. A few things to keep in mind:

  • Users are much more likely to give an X if something is broken than give a CHECK if it works. Human nature. No need to do anything if it works, right?
  • Some people give an X if they don’t like a video (e.g. the plot) or if the picture quality is poor. In both cases, the video works. Please stop hitting X.
  • Graboid applies stronger error-correction on files after downloading them. If you try to press play and stream the video and it doesn’t work, it will nearly always work if you download it instead. So a file with an X might have been X’d by a streamer.
  • There might be something odd about the file, like being in a mis-named folder, that prevents Graboid from playing it even after downloading. If you click ‘locate’ under the file title once downloaded, it shows you the original folder. From there you can often find the file and play it yourself by double-clicking on it.
  • Someone might have tried to download an HD file and play it on a non-HD capable video card. The file itself is fine.
  • The file may not have unpacked properly during processing after download. This can happen because the file is missing parts, but it’s just as likely that a problem on the PC caused a hiccup that prevented the file from unpacking (e.g. running out of drive space, running an automated system scan…)
  • And of course, it’s always possible the file is actually broken. This happens about 2% of the time.

    • In general, if you know what you’re doing and can counter some of these problems, nearly every file on Graboid is playable. If you want a really easy experience, just download files with lots of green checks.

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