Comments on: What’s ticking you off?

By: stallman_wannabe

stallman_wannabe — Sun, 18 Nov 2007 06:47:42 +0000

if your going to include VLC media player, add it’s GPL clause, preferably where users will actually see it, and fix your code so users with vlc installed can actually view your video

By: Michael

Michael — Tue, 13 Nov 2007 21:05:08 +0000

Every movie, in the last two days, that I’ve tried to download does not play the audio. I’ve messed with a million things. TV shows work great, 100% of the time so far, but MOVIES! I don’t understand if I’m doing something wrong or not. Every episode of Underworld: Evolution, does not have audio after I stream it. I tried downloading them but they just say that they’re queued, they never actually begin to download. Aggravating.

[moderator: for DVD-rip movies, you can often fix the audio track by looking at the "audio" drop down for VLC player (when you're not in fullscreen mode), select a different track, there are usually several, and see if it works]

By: Mike

Mike — Fri, 09 Nov 2007 23:39:05 +0000

After I pay for the membership, 2.97/month, it appears that I am charged for the materials that would have been free under the “free membership”. Shouldn’t these small files still be free to view, I’m thinking that I shouldn’t have ordered the actual membership. Also, if I try to download a file of say, 8000MB, it’s telling me that I haven’t enough bandwidth left. Isn’t 10G of bandwidth more than 8000MB? I could be wrong about that, but I’m pretty sure I’m right. Specifically I was trying to download Silence of the Lambs and I have about 6.5 GB of bandwidth remaining.

[moderator: the paid membership gives you more bandwidth, access to some larger files and a new content category. However yes, you pay for some of the content that otherwise would have been free. Yes, 10 GB is more than 8000 MB (8 GB), but access to the really large files, 5 GB and larger, is only available on the gold plan. That's just the way we've had to break out the features and files for the various plans. There IS a version of the file you want that is < 2 GB - it's just compressed. Try streaming it to make sure the quality is what you want.]

By: Al

Al — Mon, 29 Oct 2007 21:44:11 +0000

Well, I added another silver on the 15th when I ran out of bandwidth and expected it to be good for a month. I didn’t expect that 5 days later on the 20th I’d be charged for another silver account. Furthermore, when the second silver was added on the 20th I lost roughly 8.5-9gigs of bandwidth from the silver upgrade on the 15th, which I expected to be good for a month.

I guess if that’s the way you want to run things, that’s your business. However, I think that you should have spelled out exactly what adding an early renewal meant in terms of time and lost bandwidth and I’ve looked at the FAQ and Blogs and haven’t found any explanation.

I was one of your beta testers and have recommended Graboid to a number of friends since it went public but, I’m beginning to wonder if it wouldn’t be better to start recommending a usenet account? Especially since I notice that you’ve decided to jack up the prices today.

[moderator: Hi Al, I've contacted you by e-mail regarding this issue]

By: gregsy

gregsy — Sat, 29 Sep 2007 13:28:28 +0000

my problems all above especially freezing shutting down.all ok on freebie , but now pd for gold an nothing works .have tried waiting half hour.still no go .as for downloading my movie took the bandwidth ,but movie didnt eventuate.WAS pleased with your program ,but unless you fix the problem ,im sorry but i will be asking for my money back,and cancelling subscription

By: jenny

jenny — Mon, 24 Sep 2007 03:50:31 +0000

I have downloaded 2 movies which took up twice the bandwidth they were supposed to i.e. 700 MB ended up as 1400 MB complete??

By: rob

rob — Sun, 23 Sep 2007 05:45:57 +0000

I want the all list to display all not just the fist 20 to 50

By: Doug

Doug — Fri, 21 Sep 2007 20:31:18 +0000

One more thought. Some of the 98 and 99% hangs might be caused by mp4 files. I know I don’t have an mp4 codec on my computer. I just downloaded another mp4 and tried to fire it up that way, I got the player, but nothing ever happens. It just sits there. I’m betting that it’ll fire up if I install an mp4 codec at home tonight.

By: Doug

Doug — Fri, 21 Sep 2007 15:06:29 +0000

I just spent 30 minutes tracking down a file I had just downloaded. Maybe it’s Vista, but the files are NOT in the directory specified under “preferences”. I finally did a search and found all of them in some “virtualstore” directory with an incredibly long location string. I double-checked and preferences still shows them (supposedly) residing in the nntp\archive directory. Any thoughts?

Moderator: The “virtualstore” windows directory is vista security preventing modifying program files. If you want the files to show up in an obvious location it has to be in your documents folder.

By: trish

trish — Thu, 20 Sep 2007 01:37:25 +0000

Ok today has been a bad day somehow a movie that i downloaded just disapeared nowhere to be found , and of course the bandwidth too…and now I cant even download anything I keep getting an error message…..and than its like frozen……but besides that for the last month its been great….
We should be able to rate the file after we have downloaded it saves others from getting a crappy DL

Moderator: You can rate the file. Click on the thumbs up or thumbs down button.