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August 2010 Newsletter

Graboid Service Updates

A sneak peek of the new Graboid

Graboid 2.0 is the next phase of Graboid Video; it boasts a great new look and feature set, with an improved interface that will run faster than ever.

We’ve taken your requests – such as improved saved searches, a better search filter, and a tagging system – and built the greatest version of Graboid yet. You’re going to like this. Watch for Graboid 2.0, coming soon.

2.0 teaser
2.0
			teaser

Get more news, more often

Get Graboid news daily in our all-new News page. In the application, just click “News” to get instant access to more news, more tips and tricks, participate in member polls, and more.

Flagged files explained

The ‘flag’ button lets you set aside a video to download or stream at a later time. Running out of bandwidth but found some videos you want? Flag them. Found a video you want to watch with friends on the weekend? Flag it. Your flagged videos will be listed on your ‘Flagged’ page so you can quickly and easily find them when you’re ready.

Have a better word than ‘flag’? We’re always looking to make things easier, so if you have a better way to describe this feature other than ‘flag’, we want to hear from you. Submit your suggestion now.

Q:Why doesn’t Graboid have some content?

A:Quite simply, sometimes content owners ask us to remove certain videos from our search results, and so we do. Graboid complies with all Digital Millennium Copyright Act (DMCA) takedown requests. We can’t always have all the videos you are looking for, but it is our business to keep expanding the selection and making sure new videos are added as often as possible.

Why Call Customer Service?

Here’s what our members are saying:

“I appreciate your assistance with this situation and working so quickly to resolve this issue. Graboid has most definitely made me a returning customer. I plan on signing back up upon my return to the US. Thanks again.”

“Thank you very much for your very helpful and quick reply. I am very impressed! Sorry about the terse nature of my email but I was a bit “cheesed off”(as we say in Britain) by this corrupted download. I shall follow your very useful advice in the future. Thank you once again. Great customer service!”

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Keep Your Machine Clean

The average user may cross many websites and emails that contain malware. When malware is on your computer, it can affect your system’s performance, your Internet speeds, and can create errors that are seemingly inexplicable.

Since Graboid is a browser and uses your Internet connection, its functionality can be affected if you have malware on your computer. We recommend Malwarebytes, a free anti-malware service that scans your PC and removes any possible threats.

We get a lot of questions about Graboid and we love to address most of them. Some we just can’t answer – have to protect our ‘secret sauce’ after all.

Each month we’ll choose a member question to feature and answer here. Is there something you’ve always wanted to know?
Ask Graboid a question.

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Get Support 24/7:

Call Us: 1-877-460-0722
12 p.m. – 8 p.m. EST, daily

Get The Latest Version

Each new version of Graboid is better than the last.

Three years ago Graboid was born when two guys believed in an idea enough to quit their day jobs and see it through. Today, it’s better than either of them had even imagined.Since we release a new version every time we make a series of improvements to the application, it’s good practice to always update to the latest version.